forget password?
If you forget your password, you cannot log in to the online store. You can use the “Forgot Password”/”Lost Your Password” function to retrieve the password.
Click here to retrieve your password
1.
2.
Enter your email here, and you will receive an email in about 5 minutes with a link to reset your password.
3.
If you have trouble retrieving the password in the Chinese/German interface, you can try to retrieve the password in the English interface.
Bild: r.classen/Shutterstock.com
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